PATH = /bin:/usr/bin:/usr/local/bin:$HOME/bin
SHELL = /bin/sh           # for other shells, this might need adjustment
PMDIR = $HOME/.procmail   # Directory for storing procmail log and rc files
LOGFILE = $PMDIR/log
VERBOSE=yes
LOGABSTRACT=all
LOCKFILE = $HOME/.pmlockfile
MAILDIR=$HOME/mail
LINEBUF=100000  #avoid 2048 default line buffer
FORMAIL = "/usr/bin/formail"
SENDMAIL = "/usr/lib/sendmail"
#SUBJECT = `$FORMAIL -xSubject:`
SUBJECT = `$FORMAIL -c -x Subject: \
         | expand \
         | sed -e 's/  */ /g' \
         | sed -e 's/^[ ]*//g' -e 's/[ ]*$//g'`
#FROM = `$FORMAIL -xFrom:`
FROM = `egrep "^From:" | head -1 \
         | formail -c -rt -xTo: \
         | expand | sed -e 's/^[ ]*//g' -e 's/[ ]*$//g'`
DATE = `$FORMAIL -xDate:`
MY_XLOOP = "X-Loop: $LOGNAME@$HOST"
GISHELP_HOST = "gis.washington.edu"
#HUMAN_EMAIL = "helptest@${GISHELP_HOST}"
HUMAN_EMAIL = "phurvitz@u.washington.edu"
GISHELP_EMAIL = "help@${GISHELP_HOST}"
HYPERMAIL = "/usr/local/bin/hypermail"
HDATE = `date +%Y.%m`
YEAR = `date +%Y`
MONTH = `date +%b`
MON = `date +%m`
DAY = `date +%d`
HOUR = `date +%H`
MINUTE = `date +%M`
SECOND = `date +%S`
INCIDENT = "$YEAR$MON$DAY$HOUR$MINUTE$SECOND"

######################################################################
# reformat all incoming mail to have the incident number
# but only if this is NOT a reply

:0fwh  # adjust header
* ! ^Subject.*R[Ee]:.*
  | $FORMAIL -tf \
    -I To: \
    -I Subject: \
    -i "To: help@gis.washington.edu" \
    -i "Subject: GISHELP [$SUBJECT] (Incident $INCIDENT)" \
    -A "$MY_XLOOP" 

######################################################################
# save all mail to backups

:0wc:
   /home/gishelp_mailbackup

######################################################################
#	hypermail it to the monthly archive
:0wc
   | $HYPERMAIL -i -u -d /home/help/mail_archive/$HDATE \
      -l "GISHELP Mail Archive: $MONTH, $YEAR"

#	hypermail it to the continuous archive
:0wc
   | $HYPERMAIL -i -u -d /home/help/mail_archive/continuous \
      -l "GISHELP Mail Archive Continuous"

######################################################################
# if this has no "Re:" subject, then reformat the message
# send a response to the sender

:0wc
* ! ^Subject.*R[Ee]:.*
{
  :0fwh  # adjust header
  | $FORMAIL -tf \
    -A "$MY_XLOOP" \
    -I From: \
    -I Subject: \
    -i "From: GISHELP <$GISHELP_EMAIL>" \
    -i "Subject: Re: GISHELP [$SUBJECT] (Incident $INCIDENT)" 
      
   :0bfw   # add info lines
      | (\
      echo "|=================================================================|" ;\
      echo "| Your request for help has been forwarded to the GIS helper.     |" ;\
      echo "| This request has been assigned incident #$INCIDENT.        |" ;\
      echo "| Please keep this number in the Subject of all related messages. |" ;\
      echo "|=================================================================|" ;\
      echo -e "\n" ;\
      echo  "Your original message:" ;\
      echo -e "" ;\
      cat | sed 's/^/> /' ; \
      )

   :0    #forward the response back to the user
      !$FROM
}

######################################################################
# if this has no "Re:" subject, then reformat the message
# send a notification to the human helper

:0wc
* ! ^Subject.*R[Ee]:.*
{
  :0fwh  # adjust header
  | $FORMAIL -tf \
    -A "$MY_XLOOP" \
    -I From: \
    -I Subject: \
    -i "From: GISHELP <$GISHELP_EMAIL>" \
    -i "Subject: GISHELP $SUBJECT (Incident $INCIDENT)" 
      
   :0bfw   # add info lines
      | (\
      echo  "|==================================================================|" ;\
      echo  "| There is a new request for help on gis.washington.edu.           |" ;\
      echo  "| Please log onto gis.washington.edu at your earliest convenience. |" ;\
      echo  "|==================================================================|" ;\
      echo -e "\n" ;\
      echo "Subject of message:" ;\
      echo "$SUBJECT" ;\
      echo -e "\n" ;\
      echo -e "Client name:" ;\
      echo -e "$FROM" ;\
      echo -e "" ;\
      echo "Original message:" ;\
      cat | sed 's/^/> /' ; \
      )

   :0    #forward the response back to the user
      !$HUMAN_EMAIL
}

######################################################################
# if this has no "Re:" subject, then reformat the message
# send a notification to the human helper

:0wc
* ^Subject.*R[Ee]:.*
{
  :0fwh  # adjust header
  | $FORMAIL -tf \
    -I From: \
    -i "From: GISHELP <$GISHELP_EMAIL>" \
    -A "$MY_XLOOP" 

   :0bfw   # add info lines
      | (\
      echo  "|==================================================================|" ;\
      echo  "| There is a follow-up request for help on gis.washington.edu.     |" ;\
      echo  "| Please log onto gis.washington.edu at your earliest convenience. |" ;\
      echo  "|==================================================================|" ;\
      echo -e "" ;\
      echo -e "Client name:" ;\
      echo -e "$FROM" ;\
      echo -e "" ;\
      echo -e "Original message:" ;\
      cat | sed 's/^/> /' ; \
      )

   :0    #forward the response back to the user
      !$HUMAN_EMAIL
}

:0:
* ^From:.*help@gis.*
   /dev/null